Who needs a ticket?
Everyone requires a ticket to gain entry. Children under 12 months are free but still require a ticket.
Can you pay on the door?
Pre-booking is essential for any of our immersive family or adult dining events.
For activity events during school holidays, it may be possible to pay on the door. Please check our booking page for details
Opening Times?
Weekends: Private parties only, plus adult immersive dining events.
Special events: special events run throughout the year, including during the school holidays. Please check out booking page for upcoming events/activities.
Can I cancel/amend my booking?
You may amend the time/date of your booking by creating an account. If we can help further, please contact us on info@wanderwoods.co.uk
Do I need to print off my tickets?
You can print your tickets or show your booking on your phone at check in.
I have not received my booking confirmation/tickets, what should I do?
Please check your junk/spam email folder. If you are still unable to locate your booking, please email info@wanderwoods.co.uk
Can I bring a pushchair/buggy for my child?
Please check individual events for details. For activity events/family shows usually this is no problem at all, but please note that the mini golf area is not accessible with a pushchair/buggy.
For our Christmas event, we ask where possible for people to use a sling/carrier as pushchairs will not be able to access some areas, including Santa’s hut.
Can I bring my dog?
We unfortunately don’t allow dogs
How about disabled access?
Not all of the experience is accessible, but we are trying our very best to make your experience as magical as possible. Please contact us for recent updates as we are consistently trying to improve this aspect.